Safe and Secure Gaming

m1bet Responsible Gaming — Your safety is our first priority

Play within the limits of entertainment. m1bet provides deposit limits, self-exclusion and 24/7 support to keep you safe — because responsible gaming is the best gaming.

Our Responsible Gaming Commitment

m1bet believes that online betting and casino gaming is a form of entertainment — not a source of income. We have created a safe environment with every player's mental and financial wellbeing in mind. Responsible gaming is not just our policy; it is part of our core values.

Millions of people in Bangladesh enjoy being part of the excitement during BPL, IPL or T20 matches. m1bet's goal is to keep that excitement fair and safe. That is why we give every user the ability to set their own limits, because awareness is the key to healthy entertainment.

21+ age is mandatory. Only players aged 21 and above may open an account and place bets at m1bet.

SSL encryption. Your data and transactions are always protected — secure payments via bKash, Nagad, Rocket and Upay.

Our Protection Tools and Services

m1bet helps you stay in control. Every feature below can be activated directly from your account or through our 24/7 live chat support.

Deposit Limit

Set a maximum daily, weekly or monthly deposit amount. Once the limit is set, any additional deposits will be blocked automatically. This is the most effective way to manage your budget.

Loss Limit

Set in advance the maximum amount you are willing to lose within a given period. If the limit is reached, your account will automatically block further play, keeping financial losses under control.

Session Time Limit

Use the session time limit to control how long you play in one sitting. Once the set time is up, you will receive an automatic break notification — helping you build healthy habits.

Time-Out and Cooling-Off

Take a 7-day or 30-day time-out. During this period your account will be temporarily suspended and no betting or deposits will be possible. Rest and refresh.

Self-Exclusion

If you need a long-term break from gaming, activate the self-exclusion option. It can keep your account closed from 6 months up to permanently. This step is completely confidential.

Reality Check Reminder

At regular intervals you will be able to see a summary of how long you have been playing and how much you have spent. This awareness helps you make the right decisions.

Warning Signs of Problematic Gaming

If any of the following signs apply to you, take a break immediately and contact our support team.

  • Placing more and more bets to try to win back money you have lost ("chasing losses")
  • Neglecting family, friends or work because of gaming
  • Cutting back on sleep or meals to spend more time gaming
  • Hiding or lying about the amount of time or money spent on betting
  • Betting with borrowed money or by drawing on your savings
  • Feeling irritable or restless when you are unable to play
  • Trying to stop gaming but being unable to do so

Protection of Minors

m1bet strictly prohibits anyone under the age of 21 from opening an account or playing. We follow an identity verification process for age checks. If you believe a minor may have access to your account, change your password and log out immediately.

Contact Us for Help

If you have any concerns about gaming, our specialist support team is always by your side. Talk to us in Bengali — no judgement, just support.

24/7 Live Chat [email protected]

How to Set Limits

You can secure your account in just a few steps. Our live chat is available to help you with anything along the way.

01

Log In

Log in to your m1bet account and go to the "Account Settings" section from the profile menu.

02

Select Responsible Gaming

Click on the "Responsible Gaming" option in settings. You will find all protection tools together in one place.

03

Set Your Limits

Choose from deposit limit, loss limit, session time or self-exclusion — whichever you need — and enter the amount and duration.

04

Confirm

Save your changes. The new limit will take effect immediately and you will receive a confirmation message.

Tightening a limit takes effect immediately. Relaxing a limit generally requires a cooling-off period of 24–72 hours — this protects you from making decisions in an emotional moment.

m1bet's Commitment to You

We do not just offer games — we are committed to running a safe, transparent and fair platform.

Age Verification

A strict age verification process is followed during account registration. No one under 21 can register.

Fair Play

All our games are operated according to fair play principles. A Random Number Generator (RNG) is used.

Privacy Protection

Your personal and financial information is secured with SSL encryption. No data is shared with third parties.

Transparency in Promotions

The terms and conditions of our bonuses and promotions are stated clearly. No hidden terms.

Fast Payments

Withdrawals are completed within 5–30 minutes. Minimum withdrawal is ৳1,000 — safe and fast.

Support in Bengali

Our 24/7 live chat support is operated entirely in Bengali — we are by your side for any issue.

Responsible Gaming FAQ

Find answers to the most frequently asked questions here.

Log in to your account, select "Responsible Gaming" in your profile settings, and set a daily, weekly or monthly limit under the deposit limit option. If you need any help, our live chat support is available to assist you.

Once your self-exclusion period ends, you can request to reactivate your account. However, a mandatory cooling-off period applies for your safety, giving you time to make a considered decision. Permanent self-exclusion cannot be reversed.

m1bet is only for players aged 21 and above. Age is verified during registration, and no one under 21 is permitted to open an account or play under any circumstances.

Contact our 24/7 live chat support first, or email us at [email protected]. Our team will assist you in Bengali and help activate the tools you need.

Yes, tightening a limit (lowering it) takes effect immediately. However, increasing a limit requires a mandatory waiting period of 24–72 hours, which protects you from making impulsive decisions.

When self-exclusion is active, your account balance remains safe. Once the period ends and your account is reactivated, you will be able to access your balance. Visit our FAQ page for more details.

Play safely, enjoy the fun

Responsible gaming does not mean less fun — it means more mindful entertainment. Enjoy your favourite games at m1bet within the right limits.